3ABN Today

Good Neighbor House

Three Angels Broadcasting Network

Program transcript

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Series Code: TDY

Program Code: TDY190006A


00:01 I want to spend my life
00:07 Mending broken people
00:13 I want to spend my life
00:19 Removing pain
00:24 Lord, let my words
00:30 Heal a heart that hurts
00:34 I want to spend my life
00:40 Mending broken people
00:46 I want to spend my life
00:51 Mending broken people
01:10 - Hi, and thanks for watching 3ABN Today.
01:13 It was Jesus who summed up the law by saying,
01:16 "Love the Lord your God with all your heart, soul,
01:19 and mind," and "love your neighbor as yourself."
01:22 It was also Jesus who said, "The poor, you
01:25 have with you always." Today's guest is an
01:28 example of what it means to love your neighbor
01:31 out of a heart of loving God, and they are serving
01:35 the underprivileged, the underserved, the
01:37 marginalized of the Dayton, Ohio area. It is our
01:42 privilege to have you here today as our guest,
01:45 Tom Onjukka, executive director of Good Neighbor
01:50 House. And Frank Perez is the board member,
01:54 board chair. And Karl Haffner, pastor of
01:58 Seventh-day Adventist Church in Kettering. I
02:01 want to first of all say that I was introduced
02:04 to your ministry in 2018 by accident, actually.
02:11 We were flying home from Russia, and we
02:14 were getting ready to board the plane. John
02:18 Lomacang, pastor of Thompsonville Seventh-day
02:21 Adventist Church on staff here at 3ABN- he and his
02:24 wife had missed their plane, and he was
02:27 supposed to come and do some roll for the
02:31 Thanksgiving special we did in 2018 on Good
02:34 Neighbor House and some other ministries. I was
02:37 standing in line with our general manager,
02:40 Jill Morikone. She was talking to vice president,
02:42 her husband, Greg Morikone. So, anyway,
02:46 all these names are insignificant except
02:49 for the fact that I volunteered to do
02:52 something that I thought was going to the airport
02:54 to pick up John, and Angie, his wife, from
02:59 missing their plane. Well, it turns out that
03:02 Jill was talking about this interview that was
03:05 taking place at Good Neighbor House in
03:08 Dayton, Ohio. I knew nothing about you all,
03:10 but I volunteered immediately, and come
03:14 to find out, I was going to leave the
03:16 plane from when we landed in St. Louis
03:18 and drive straight to Dayton. So, I was kind
03:22 of- I threw myself into the situation without
03:25 knowing what was going on, but I believe it was
03:29 God who ordained that, because... Right?
03:32 Providential; totally, because it was really
03:35 a life-changing experience for me to experience what
03:38 Good Neighbor House does, what it is, and
03:42 to be involved in that. So, we'll watch some of
03:44 that roll that I did later. But for now,
03:48 Tom, tell me: what is Good Neighbor House?
03:51 - Yeah, Tim. And I had a lot of fun when you
03:53 came there; it was a very enjoyable time
03:54 to do that. Good Neighbor House is a non-profit,
03:58 charitable organization that's meant to serve
04:01 the needs of our local community. Some people
04:04 have called it like a one-stop shopping. We
04:07 actually have healthcare services and we also
04:11 have human services. We have medical, dental,
04:15 eye clinic; we have special dietary needs
04:18 pantry that serves people who have some medical
04:20 conditions, and we provide food for their needs. We
04:25 also have wellness classes; we have a
04:28 thrift store and a choice food pantry. So, it's
04:32 really one-stop shopping. It's a very unique
04:35 situation to have in that community. - So
04:37 this is different from a rescue mission. This
04:40 is not a rescue mission in that you don't house
04:42 people overnight, homeless people; this is a service
04:49 to the community, and there is a cost for some
04:54 of these items but it's based on the income...
04:57 - Yeah. It's on a sliding fee scale. For
04:59 example, for dental services, it's based
05:01 on the poverty guidelines by the federal government,
05:04 and they get up to a 50% discount of already
05:08 decreased fees. We try to keep the fees as low
05:10 as possible. - So, Dayton, Ohio, for those who aren't
05:15 savvy geographically, is where in the state
05:20 as far as the...? - Well, it's obviously in Dayton,
05:24 but it's on the crossroads of interstate 70... Is
05:27 that right? 70? And 75. - Okay. And this is north
05:30 of Cincinnati? - North of Cincinnati, about
05:32 45 minutes. - West of Columbus, east of
05:35 Indianapolis. So, as far as poverty goes,
05:39 what are we talking about- the rate of
05:43 poverty in that area? Are you familiar with
05:45 the statistics? - Well, I don't actually have
05:47 the statistics for the rate of poverty, but
05:49 one of the statistics that we're not happy
05:52 about- in 2016, Dayton was the hungriest city
05:59 in the nation. - Wow. - And that really is a
06:02 statistic that we shouldn't be proud of. We've actually
06:05 changed that. It's actually gone up. With
06:09 the work of a lot of people and community
06:10 coming together, we've already made impact. I
06:14 mean, they've been doing it for years, but that's
06:15 something that they were specifically looking
06:17 at, trying to change with many of the other
06:19 pantries in the community. - Awesome. Wonderful,
06:21 wonderful. Okay, well let's talk then about
06:23 how did this all start. And for that, I'd like
06:27 to go to board chair, Frank Perez, to give
06:30 me some history on Good Neighbor House.
06:34 - Certainly. Good Neighbor House was
06:36 conceived in the minds of the pastors of the
06:41 local churches in the Dayton area in 1993.
06:46 It was at that time that Dorcas Services
06:53 were provided at each of the churches in our
06:56 community, mostly suburban Dayton area.
07:00 But the concept evolved of why don't we have a
07:06 community Health & Human Services center that does
07:13 urban ministry to the inner city? That's how
07:18 it was conceived. It was the pulling of all
07:22 of the churches-Dorcas Ministries-bringing
07:31 them into a site downtown in the
07:36 urban setting to meet the needs of urban
07:40 ministry that it was much harder to do
07:44 from a suburban setting where most of our churches
07:49 are located. So, that was the start. That was
07:53 the initial thought: how do we engage in
08:00 urban ministry that is even outside of our
08:05 immediate town where we are but bring it into
08:11 the inner city and the community for the
08:14 working poor? That was the mission- how do we
08:21 help those that want to improve their
08:25 situation in all of these elements of
08:29 Health & Human Service? - Right. So, now, basically,
08:34 taking the service outside of the church, beyond the
08:37 walls of the church, because Dorcas, as
08:40 you mentioned, is the ministry. Now, is there
08:42 still Dorcas Ministry involved in many churches,
08:47 or is that obsolete? You might be able to
08:52 answer that, Karl. Is that still a thing? - Well,
08:58 the churches in the Greater Dayton area,
09:01 are all in on the Good Neighbor House, though
09:04 it is very much a synergistic working
09:07 together, very intergenerational and involves, really, the
09:12 support and manpower, the help of all the
09:16 churches of the network. We have 9 hospitals in
09:20 the Greater Miami Valley there, so the Kettering
09:23 Health Network is very invested. Our Kettering
09:28 College, our local Spring Valley Academy
09:31 school... We're all supporting the Good
09:35 Neighbor House, so this would be kind of our
09:37 Dorcas Ministry on steroids, exponentially.
09:42 - Right. And so, I guess that's what I was getting
09:44 to- the fact that, for the opportunity for the
09:48 church to, again, go outside of its walls
09:50 as a ministry inside the church to serve
09:54 as a springboard to be part of a broader citywide
10:00 ministry... Go ahead, Frank. - However, there
10:03 are projects that our churches get involved
10:07 with - both in our community outside of
10:11 the Good Neighbor House or international.
10:13 So, there is water projects; there are
10:16 mission trips. There are things over and
10:19 above our own ministry which we are so thankful
10:23 that they support that they are involved with.
10:26 So, the fact that this urban ministry was
10:32 concentrated in a site did not stop the members
10:38 from continuing to meet needs in their own
10:41 communities, projecting out to meet those needs.
10:46 - Absolutely. You made reference to, before
10:49 we began this interview, to an experience that
10:53 you experienced after you came to the United
10:56 States, having been a refugee, yourself,
11:01 where Dorcas was a part of that until... Remind me
11:08 again of that. - Well, I came to this country as
11:12 a Cuban refugee-1962. A little history: August
11:18 of '62, October of '62 was the missile crisis,
11:22 so I came out of Cuba with my mother and
11:26 sister that had come before me and came
11:30 to Takoma Park, because that's where my aunt,
11:33 uncle, that had claimed us out of Cuba, lived.
11:39 The local pastor took me to a Dorcas center there
11:46 on Flower and Carol Avenues, and that's
11:51 how I survived my first winter! I still clearly
11:57 remember the wool coat that I got- first one ever
12:02 in my life, because in my country, I never needed
12:04 it...but it helped me survive. So, my heart
12:08 identifies with the work that Dorcas was
12:13 doing in every one of the churches, and now
12:16 in this enhanced service to the inner city. - So,
12:21 you experienced what Good Neighbor House
12:24 does back then. - Firsthand. - But before it was even Good
12:27 Neighbor House. And then how did you become involved
12:30 with Good Neighbor House? - Well, I came to Dayton
12:35 in 1994 to assume the responsibility of CEO
12:40 of Kettering Medical Center-two hospitals
12:43 at that time. As the movement, the thought
12:49 of this Good Neighbor House was evolving,
12:53 Pastor and elders showed up in my office and said,
12:59 "This is what we want to do." We said we
13:03 would support it. We wanted to understand
13:06 what the greatest need in the medical area was,
13:11 and it turned out that, through a survey, we
13:15 found out that dental care was the greatest
13:18 need-that that population had no access to. So, we
13:25 encouraged and supported having dental be an integral
13:30 part of that community service. And today, it's
13:36 the largest of all the services that we provide.
13:39 There are some wonderful, wonderful stories of lives
13:44 changed- and Tom is better suited to speak
13:49 about that. The young man that was dropping out of
13:52 school because his teeth were so bad that he was
13:57 being bullied at school, and he just was 13 years
14:02 old...a young teenager, and he was bullied,
14:07 and our dentist took him. The work was so extensive
14:14 it had to be in an OR, operating room, under
14:19 anesthesia. Kettering Medical Center provided
14:22 that for our dentist, and it was completely
14:26 redone and replaced. This child AND mother
14:29 were in tears once that work was completed. That's
14:33 just a life changed dramatically from this
14:39 ministry. - Tom, speak to that. Speak to the- what
14:43 the dentist does, how does that work? - Well,
14:46 dental has... There are quite a few different
14:48 things that we do that really impact the community.
14:51 I personally have had opportunities where
14:53 people's teeth, just because of, maybe,
14:56 drug use and addiction to drugs and they've
14:58 had rehab, but their teeth are just totally
15:00 gone, so we have to extract the remaining
15:04 pieces of teeth that are left, and we work
15:08 and get them full dentures. It never
15:11 changes; it's when you get the dentures in their
15:13 mouth and you give them a mirror and they look at
15:16 it, you can see their whole face is just beaming
15:19 and their eyes get misty and my eyes start to kind
15:22 of melt, too. It's just to see that change and
15:26 to see that hope that, hey, there is something
15:29 better in the future for them. - We are
15:32 the only service that provides denture services
15:36 for that population. Even other centers
15:40 refer to us, because no other center has
15:45 tackled that intensity of care. So, it's just
15:48 remarkable. - Based on the personnel that you
15:51 have that can handle that kind of a situation-
15:53 the dentist. - Yeah, and the support from
15:56 the community. - Okay, the financial support.
15:59 So, you rely... Tell us a little bit about funding
16:03 for Good Neighbor House. - Well, it comes from a
16:06 variety of different places. Funding comes from private
16:09 donors (that's a significant part), and then we also have
16:14 grants that we get. Just recently, we had a large-
16:18 it's among the top 5 privately held companies
16:23 in the nation that they came to- there are some
16:28 facilities in our area, and the person who is
16:31 over those facilities in our area came to
16:33 and talked with the CEO of Good Neighbor House
16:36 and said, "Hey, we want to do something with
16:37 Good Neighbor House." They said, "We're going
16:39 to put on a Christmas dinner for the people
16:43 in Dayton community." They want to start off
16:46 this year; they were aiming at 600, and they
16:48 want to get to a several thousand and they wanted
16:51 to have Good Neighbor House to be their charitable
16:54 organization that is their forefront that
16:57 they're supporting as a way of giving back to
16:58 the community. They gave a substantial donation
17:03 to Good Neighbor House. They said, "We want to
17:05 continue this for years to come." So, that's one
17:08 way we get support. And of course, Kettering Health
17:11 Network is a big supporter of what we do. Then, we
17:17 also have golf outings and different events
17:21 that raise funds. And we also do get some
17:24 funding from the Medicaid plans when we do dental
17:27 care, but that's just a small part of providing.
17:30 It helps provide for the cost of all the other things
17:33 that we do. - So, is your dentist paid?
17:36 Bottom-line, I mean, do you have staff that...?
17:40 - Yes. When they started, it was just one or two
17:43 days a week, half a day. And with the need
17:46 that they had, we had to have some way of
17:48 consistently providing dental care. So then,
17:51 they took on some contract dentists and they come on
17:54 a regular basis to provide that care. So, there is a
17:57 cost involved with that. - And so that's where
18:00 you base your fee for the people who need the
18:04 service- you base it on their income, because
18:06 there is a cost. And I think they appreciate
18:10 it more, maybe? I don't want to be... - It's
18:12 an enabler. - Yeah, absolutely. So, Karl,
18:16 I want to talk to you just briefly. Each one
18:20 of these points can be just an interview in
18:22 itself, so thank you all for being here. But, you
18:25 know, there's a lot in the church regarding
18:28 social justice. We have the story in Luke, I
18:35 think it was, where Jesus broke the bread,
18:37 fed the multitude, and made that miracle happen,
18:41 and the next day, the people came back and
18:43 wanted food again, and that's whenever He told
18:47 them, "You come because of wanting bread, but I am
18:51 the Bread of life." So, it's our responsibility
18:55 to teach grace but to also break the bread
19:04 and make it happen- just speak to me, I
19:07 guess, basically on that tricky balance of social
19:11 justice. - I like your phrase, "It's our
19:13 responsibility to be," and we have really been
19:17 careful about our language around our
19:19 local church. The whole emphasis has to do with,
19:24 what is the church? We're trying all to embrace this
19:28 idea that church is not the building; it's
19:32 not a service that we do on Saturday morning;
19:35 it's not a place...it's you and it's me. It's
19:40 all of us. It's there in Dayton. And so,
19:46 it's this balance between doing. Yes, we are the
19:50 light wherever we go. We are salt wherever we go,
19:54 and that's the church. So, doing and being the
19:59 church... To one of my favorite stories out of the
20:02 Good Neighbor House is the woman who came
20:04 through and she made the observation, "You
20:06 know, in Dayton, it's a lot easier to get heroin
20:10 than hope." - Mm! - Oh, wow. - And that just
20:13 struck me that, really, that's what all of us
20:17 see ourselves- we see ourselves as hope peddlers,
20:23 that we are providing hope for teenagers who
20:30 get bullied at school or for drug addicts that
20:34 need to get back on their feet again and
20:38 get in the right direction. So, you know, that's
20:40 what we see ourselves doing- as peddling hope
20:43 and light in a really dark world. - Sure.
20:48 So in other words, volunteering as church
20:55 members, as getting into the community... Tom,
20:59 speak about the role that volunteerism plays.
21:04 - A volunteer role is very big in Good Neighbor
21:07 House. That's how we work. We have a core
21:10 staff that's paid; but in large, most of the work
21:15 that's done is done by volunteers. We need
21:17 up to 70, 80 volunteers a week to fill in all
21:21 the positions and the tasks that are there.
21:24 The volunteers are... When they work there,
21:28 you can just see the caring attitude that
21:31 they have. There's a story that I'm reminded
21:33 of. There's a lady that had lost food stamps,
21:36 and she had two children. It wasn't by her fault;
21:40 it was some glitch in the system. She was
21:43 at the county commissioners office yelling and throwing
21:46 things off the desk and mad as anything. Then,
21:49 one of the board members who was from the commissioner's
21:51 office gave me a call, and we were closed already
21:54 for the day. He said, "Could you see this
21:56 person?" I was kind of like, "Oh, she's yelling
21:58 and mad..." So he came with her and brought
22:01 her there, and she was still angry and she was
22:04 recording everything that he was saying.
22:05 One of the volunteers said, "Ma'am, I can take
22:08 you back," and I thought I better go back with her,
22:12 because I thought, "You know, she may be a little
22:13 angry and stuff." As she was back there, the volunteer was
22:16 just saying, "Hey, would this be good for you?
22:19 Would you like this?" and she kept putting
22:20 food in her basket. I watched this lady's-
22:23 the anger on her face, she was just kind of
22:25 standing there and it started to melt away.
22:27 All of a sudden, she just stopped and started
22:30 sobbing. This volunteer, all she did- she didn't
22:34 say anything. She just took her arm and pulled
22:36 her close and said, "It's going to be okay."
22:39 It's going to be okay. Giving hope and the
22:42 compassion that Christ in us allows us to do
22:47 that and to see that in action, even though we
22:52 have many days-sometimes, there's challenges and
22:53 so forth-but there are those times that you
22:55 touch a person and it makes a big difference.
22:59 - So how long have you been executive director?
23:01 - I came there in July 2016. - Okay. So, this
23:05 is being recorded in 2019, and that's three years;
23:10 but in public service, as all of you know,
23:15 those can be like dog years. They can be like,
23:18 7 years for every actual year, because that can
23:21 get to you. But to watch you as you tell
23:24 the story and to see your eyes glisten over,
23:28 this is fresh to you. And one of the things
23:33 I would like to ask a lot of people that serve
23:37 in the ministry...how do you keep it fresh? How
23:40 do you keep your heart... You see a lot of abuse,
23:44 I'm sure, of the system. Any of you are free to
23:49 speak on how you keep that fire lit, that this
23:54 is, every day, you go in and know that you're
23:56 going to deal with people like this- I'm not saying
23:58 "people like this" in an ugly way; I'm just
24:00 saying the needy. So, just tell me how you
24:04 keep your heart pure to it. - When you see
24:08 the change that takes place in people's hearts
24:14 and lives, when you see the gratitude that they
24:18 express which you hear so little of today... Everyone
24:23 thinks that these individuals are just taken advantage
24:28 of. - Yeah. - They're just trying to get ahead
24:31 just like I did in 1962. The clothing that was
24:40 given to me just made a huge difference. I see
24:44 that replicated time and time and time again in
24:51 the work that the Good Neighbor House does. One
24:55 of the ministries that we have is parking
24:58 ministry. Our facility, as you know, has plenty
25:04 of parking available- over 100 parking spaces-
25:09 and there is a Single-A baseball team a block
25:15 away. Well, they play 71 games in town. If
25:23 they don't make it into the playoffs... - Right.
25:26 - This is their 20th year and they have
25:28 not made it? times. - That's another subject.
25:30 - But, but-! Volunteer men, or women... The
25:40 parking is $5 per- we raised about $35,000
25:47 in a season to support the ministry. And time
25:52 and time again, people bypass other parking
25:59 stations to come and park for us and make
26:04 their donation, because they believe we gave
26:08 them a flier per car. Well, that flier is like
26:12 a testimonial of a ministry that God has
26:15 commanded us to do. 35,000 fliers to 35,000 cars
26:24 every season for $35,000. Is that a deal or not?
26:29 [laughter] - That's wonderful! It's just,
26:31 what an exciting way to see that there are so
26:33 many ways to serve the Lord, and to serve the
26:37 community in this case, when you just kind of
26:40 get out of your own little box and let God kind of
26:44 really work on your mind and say, "Well, what about
26:47 this? What about this?" - We had parkers that
26:49 come and say, "I was homeless, but you guys
26:52 turned me around!" He was driving his car, he
26:56 had a job, and he pulled his $5 and then gave
26:59 ANOTHER $5. So, yeah. We see lives changed,
27:05 and that's to the glory of God. - Amen. - One
27:08 thing I love about the parking is to see Frank
27:10 and his grandkids out there. It's very, again,
27:14 intergenerational; it just gives an opportunity
27:16 for all ages to help and serve. - So, Tom,
27:21 speak about the children that come through Good
27:26 Neighbor House... Parents bring their children in
27:29 because of the lack of medical insurance. What
27:32 role is that? - Well, what we've noticed is,
27:36 because Dayton is a center for drug epidemic
27:40 and it was on one of the TV programs some
27:42 months ago; but we're seeing grandparents
27:45 who should be retired and being able to support
27:50 themselves. Now, they're having to take on grandchildren
27:53 because their parents are no longer in the
27:55 picture, and we're seeing them coming with their
27:58 grandparents. Some of them come on a routine
28:01 basis and they've become almost part of the family,
28:03 because they have nowhere else to go. So, that's
28:06 where they come and they take their classes
28:08 on nutrition and cooking and exercise and so forth.
28:13 Then sometimes, the children are there besides
28:14 them, sleeping, and sometimes they listen.
28:16 But we try to have something for everyone.
28:19 - Right, right. So, specifically, giving
28:22 some of those classes some of the topics for...
28:25 - Well, there's nutrition, we have Bible classes,
28:28 we have exercise classes; we even have art classes,
28:31 because we don't want to just say, "HEY, you
28:33 gotta learn to eat well," but there's something
28:34 that they can do to just kind of have a
28:37 broader base for them to learn and just to have
28:40 a time... And during that art class, one of
28:43 the staff is actually- she's been a counselor
28:45 for 40 years, and she uses that time for them
28:48 to just be talking with them. But that made
28:51 me think of another thing that we do in
28:53 the dental department. There's a dentist that
28:55 comes there twice a month and he does
28:57 tongue-tied babies. He's one of the few in the
29:00 whole state that does this procedure, and they
29:03 just do a small laser procedure. And here
29:06 are parents that have a few-week-old child
29:08 that is having difficulty nursing, and the mother
29:11 is going through the guilt of saying, "Maybe
29:13 it's me; I can't do this right," and they get
29:15 this procedure. And within that minute, after they get
29:18 it done, they bring the mother to a room and
29:20 she nurses and the baby latches on, and you can
29:23 see the change in the eyes of the mother.
29:25 It's like, "Wow!" This is amazing. They have
29:28 people from 3, 4 hours away, driving to come
29:30 for that procedure. - Wow. You know, I
29:32 remember that procedure. Actually, we were blessed-
29:35 the dentist that does that procedure was
29:37 there when we were taking the roll. In fact...
29:39 - I think he's on the roll. - He is on the roll!
29:41 So, I would like for us to just go to that.
29:43 This is a rather lengthy roll of what we did last
29:46 Thanksgiving, but you'll really get an idea of what
29:50 Good Neighbor House is about through this. Enjoy
29:52 this, and we'll be right back.
30:10 - As the fourth largest metropolitan area in
30:12 the state of Ohio with an estimated population
30:15 of one million, Dayton, Ohio has long been
30:17 associated with aviation, Orville and Wilbur Wright
30:21 having constructed and demonstrated the first
30:23 powered flight. But in the heart of the city for the
30:28 past 25 years, a group of dedicated volunteers
30:31 has committed their time, energy, and compassion
30:34 to serving the needs of the underserved in the
30:36 community. This is the story of Good Neighbor
30:39 House.
30:45 - Getting involved in Good Neighbor House is part
30:48 of my ministry at the Kettering Adventist
30:50 Church, right, as pastor. The first... And we called
30:55 it community services; we didn't call it Dorcas.
30:57 We called it community services, and it was a
30:58 little brown house that the hospital kindly let
31:01 us use. It was treacherous, because the hallway and
31:04 the stairway up to the third level was so narrow,
31:07 and hauling stuff there was a challenge. They
31:10 gave us, also, the garages right on that
31:11 property. We had a van that we went around to
31:15 the community, and we would pick up and deliver
31:17 furniture. I remember going all over Dayton,
31:21 picking up beds and settees and chairs
31:23 and bringing them there. They work on them and
31:26 then taking them out and delivering them.
31:27 We were the only community service entity that was doing
31:30 that. We realized that we'd outgrown the little
31:33 brown house. - After 18 years, the faith-based
31:37 non-profit relocated to their current 12,000
31:40 square foot state-of- the-art facility where
31:42 volunteers continue to provide the neighborly
31:45 care that Good Neighbor House has been known
31:47 for. - Good Neighbor House has been here
31:49 for I don't know how many years. So, I started doing
31:52 it on Mondays and slowly just...whenever I'm
31:56 here, I enjoy coming down and working with
32:01 whatever. - Though Good Neighbor House began in
32:04 1994 by providing food, clothing, and household
32:08 items to neighbors in need, they've expanded
32:10 their mission by not only providing goods
32:13 but teaching how to make better choices.
32:15 - I started coming to Good Neighbor House
32:18 first in 2016. I came for the pantry at first,
32:25 and then I noticed that they had classes. They
32:29 had different classes that you could attend,
32:32 and they were interesting, so I started that. - In 1996
32:37 came the expansion to offer dental, medical,
32:40 and optometry services. - When we started the
32:43 medical work and things like that, we staffed
32:47 almost everything- the dental eye, everything-
32:51 with all volunteers. The doctors all
32:52 volunteered, they brought their staff members and
32:55 they volunteered. We had volunteer people who
32:58 worked with the paperwork stuff and everything else.
33:01 And then over the years, they received a
33:05 number of different grants that have kind of propelled
33:09 it forward and now, many of the people that work,
33:12 our paid staff and paid physicians and doctors
33:17 and people because of the volume of what we're
33:19 doing now, we can't just... Staff, and with
33:21 volunteers, couldn't be sustained that way
33:22 anymore. - As demand has increased through
33:26 the years, God has faithfully supplied
33:28 well-equipped workers in amazing ways, leaving
33:31 them well-aware that it was truly the Lord's
33:33 provision. - When I came to Good Neighbor House,
33:37 we were kind of in the midst of a transition,
33:41 because a previous executive director
33:43 had passed away unexpectedly, and they were looking to
33:47 fill that position. Marcia Ehlers, she's the
33:51 assistant director, and she kind of is more involved
33:53 in the thrift store and the food pantry. - My
33:56 background was not in non-profit, and we were
34:00 always connected, my brother and I, to Good
34:01 Neighbor House. My mother was one of our
34:03 founding mothers. Always, when we would clean out
34:06 a closet, no matter where we were in the world, it's
34:08 if you get anything, you give it to Good
34:10 Neighbor House and that's kind of the way we were-
34:13 kind of brought up to being involved with Good
34:16 Neighbor House. My mom was one of our volunteers
34:18 here as well as one of our founding mothers.
34:20 She worked in our clothing department for many years.
34:23 A position became available here and she said, "You
34:26 should apply as the assistant director,"
34:27 and I thought, "There's no way. I mean, I don't
34:30 have a social work background; I'm not
34:31 a pastoral staff member." And ironically enough, I
34:34 got the job, and God kind of put me where
34:37 I needed to be as far as learning how to pray
34:40 with clients, learning how to understand some
34:42 of the people's temperaments when they come into visit
34:45 Good Neighbor House. - Good neighbors don't
34:48 let neighbors go without food or clothing. The food
34:51 pantry at Good Neighbor House is well stocked
34:53 with a variety of healthy food where families are
34:55 allowed to choose items specific to their dietary
34:58 needs, while the adjacent thrift store offers new
35:01 and gently used clothing at affordable prices.
35:03 These basic needs are at the heart of Jesus'
35:06 words when He said, "I was naked and you clothed
35:08 me. I was hungry and you fed me." - But I've
35:12 never actually worked in an organization where
35:14 they have a thrift store, a food pantry, and wellness
35:17 classes - and then they have a medical, dental,
35:19 and eye clinic. And of course, I found out that
35:24 it's really... Adventist community services is
35:28 that's how it started. And to me in my mind,
35:31 as I think of Adventist community services, as
35:33 a young child, I remember in our church, there was
35:36 an old house beside the church. There were some
35:38 old ladies, folding just some few pair of clothes
35:41 and a few cans of food. And to me, that's what
35:44 Adventist community services was. When I
35:47 came here, I was blown away by the involvement
35:50 of the area churches- and even the community,
35:53 how they're involved in supporting the ministry
35:57 that we have here. - Father, I pray that
35:59 today, we will make a decision to make a
36:03 difference in the life of someone. - We've
36:06 always had an Open Door Policy at Good Neighbor
36:07 House. If people can buy into the mission
36:11 of Good Neighbor House, then we'd love to have
36:13 you be part of the team. You don't have to be a
36:16 Seventh-day Adventist to do that; you don't
36:18 even have to be a Christian to do that. I mean, we try
36:21 to grab people from all over the place who just
36:23 love people and care about people and we
36:26 put them to work here in being able to serve
36:28 and do that! It's been a phenomenal model and
36:31 it's been an outstanding result that's come out
36:34 of all of that. - A wise man once said, "Wherever
36:37 you turn, you can find someone who needs you."
36:40 Even if it is a little thing, do something
36:42 for which there's no pay but the privilege
36:44 of doing it. Remember, you don't live in the
36:46 world all on your own. - I started volunteering
36:49 at the Good Neighbor House in August of
36:52 2013. That's when I started. Now, what
36:56 continues to motivate me here at Good Neighbor
36:59 House...Jesus. I'm the hand and the feet that
37:06 He talks about in His Word. He's trained me
37:10 to be here at such a time as this, and every
37:14 skill set that He has trained me has been
37:17 needed here at Good Neighbor House. He
37:22 has touched my heart in a way that when I meet
37:24 clients, some will just come to me and say,
37:28 "Would you have prayer with me?" I say, "Sure!"
37:30 And then others will join in. Or I could just
37:34 be singing a song here at my desk, and someone
37:38 may pick up and hear me singing. But truly, the
37:42 service of the Lord is why I'm here; I am here
37:45 for no other reason but to a servant of the Lord
37:50 and to go ye therefore and do whatever His
37:53 will is. His will for me right now is to be here
37:58 at such a time as this when what He's trained
38:04 me to do is so much needed. I love it.
38:06 I love it. - But my connection occurred.
38:15 My wife for 42 years was a nurse at Kettering
38:19 Hospital. She was in charge of the behavioral
38:21 health department- the adult behavior health
38:23 department. So, when she retired, she came
38:28 down here to volunteer. Then she said, "Hey, maybe
38:32 that's a good idea. That's something you might get
38:34 interested in." So, I followed her down one
38:36 day, and together, we volunteered for about
38:40 a year and a half. About a year and a half after that, she
38:43 passed away.
38:52 I'm still working here as a volunteer in
38:54 honoring her. Predominantly, I've been helping out back
38:59 in the pantry. What makes this organization so unique
39:03 is not only do they have food for those
39:07 that need food; this is just an incredible
39:10 organization with all kinds of services that
39:14 just run gamut from A to Z. - Good Neighbor
39:18 House relies on volunteers willing to reflect Christ's
39:21 compassion, unselfish caring, patience, and
39:24 just plain loving one another. - We get a
39:26 lot of volunteers at Good Neighbor House
39:28 who may not be people that are able or willing
39:30 to come into our building and work at our zip code.
39:33 Instead, they work at their zip code and then
39:35 they bring their time and talents to us. It's
39:39 been absolutely amazing. We have a couple who
39:41 worked together. He buys the yarn, and his
39:44 wife makes us beautiful hats, scarves, and
39:47 sometimes, even, they'll bring in gloves or have?
39:52 It's absolutely amazing to see these
39:54 beautiful products going out the door and them
39:58 using their talent. That's a talent, and
40:00 to say, "Hey, I might not be able to come
40:02 down there physically or drive down to Good
40:04 Neighbor House, but I'm going to spend
40:05 some time every day or a couple times a week
40:09 just dedicating myself to making things that
40:12 you can give to your clients," is just amazing.
40:15 - Going beyond the basic needs of food
40:17 and clothing, Good Neighbor House is meeting
40:19 a need in the area of medical services, as well.
40:24 Good Neighbor House offers a wide range
40:26 of medical, vision, and dental services at
40:28 affordable prices to those who would
40:30 otherwise be unable to afford them, thus
40:32 improving the lives of thousands of their
40:34 neighbors.
40:42 Mayline? was born August 14th; and at her two-week appointment,
40:47 the doctor noticed her lip tie
40:49 and that she probably has a tongue tie. All
40:53 three of our boys were lip-tied and tongue-tied.
40:56 - So tonight, you're getting ready to do
40:58 a procedure. - It's called frenectomy
41:02 or frenotomy, treating these tight things. We
41:05 all have these parts. Sometimes, they're too
41:08 tight to allow us to use our mouths properly.
41:11 What we're seeing tonight are infants that can't move
41:14 their tongue to feed. So, we cut through it,
41:19 give them some freedom, and hopefully allow them
41:22 to eat better. Later, speak better; later,
41:24 swallow better, so... - It's a chain reaction.
41:28 So you do this procedure how many times here at
41:32 Good Neighbor...? - I come here one night a
41:35 month to take care of them. I come after my
41:38 day at work in my own office, so it's my time
41:41 to come help. - Awesome. That's great. Well, thank
41:44 you for helping. And we're going to go to
41:45 the procedure right now. - Great! [laughter]
41:51 - Lack of access to quality healthcare
41:53 services is a growing problem that many
41:55 economically-challenged neighbors face every
41:58 day. With medical cost rising, insurance plans
42:01 diminishing, and hard-working people having trouble
42:04 obtaining the help they need, the Good Neighbor
42:06 House stands as a living example of loving God
42:09 and loving each other. Both paid and volunteer
42:12 practitioners provide quality care for individuals
42:15 and families who are not eligible to receive it from
42:18 other sources.
42:24 - So, the procedure is finished. How do you
42:26 feel like it went? - It went very well. The
42:29 parents were in the room; they were totally
42:31 okay. "We know this is needed," we took care
42:36 of it. They were the cheerleaders, and
42:38 assistants helped support the child while I did the
42:41 work. Took 15-20 seconds. And the laser that I
42:45 resealed the nerve endings- so they really
42:48 don't have much feeling. And as soon as we're
42:50 finished, we put them to the breast...
42:54 And in this case, everything was pretty
42:56 fine right away. The child has some learning
42:58 to do. Those muscles that are anchored, have
43:02 never moved, and now they gotta learn to move.
43:06 Mother nature takes over. God is so cool
43:08 how He put us together. - Right?
43:14 But the most important goal of the people behind
43:17 Good Neighbor House is providing spiritual guidance
43:20 that will lead to a richer, fuller life of health,
43:22 wellness, and spiritual fulfillment. Showing
43:25 love to people in need the same way as Jesus
43:27 Christ did is their ultimate goal. In
43:30 short, the mission of Good Neighbor House
43:32 is empowering healthier communities by fostering
43:35 the physical, emotional, and spiritual wellness
43:38 of their neighbors.
43:40 - And His will for me right now is to be
43:43 here at such a time as this, when what He's trained me
43:49 to do is so much needed. I love it. I love it.
44:00 - What a great synopsis of what you do and who
44:03 you are. It was interesting to hear you talk as we were
44:07 watching that about the people that are serving
44:11 there at Good Neighbor House, and that is the
44:15 heart and soul of what you do, I love.
44:19 So, just mentioning a couple of those
44:21 people... Kudos to you who volunteer. And
44:25 that goes for anyone who volunteers in
44:28 ministries like this! You are so vital, and
44:32 you don't go by unnoticed. So, are there any other
44:36 things that you want to hit on regarding
44:39 anything we've talked about? - Yeah! You
44:42 know, the volunteering... It's designed, any age can
44:45 help. One of the things that we talked about
44:48 during the roll was, there's a 10-year-old
44:50 girl that heard about Good Neighbor House
44:52 and she was impacted. She wanted to make a
44:55 difference. So, one day, there was a mother that
44:59 came with a minivan full of toilet paper; and she
45:03 said, "Oh, where can I drop this off?" And then
45:05 she proceeded to tell me the story that her
45:07 daughter, who had her 10th birthday just a
45:10 few days before, said, "Mom, I don't want to
45:12 have any birthday presents. I don't want
45:14 to have a birthday party. I want people
45:15 to buy toilet paper for my birthday gift so I
45:19 can give it to Good Neighbor House." And
45:21 it was just something that just touched my
45:23 heart. It's like, what a blessing! I mean,
45:24 when you volunteer, it's a blessing; and when you
45:26 see what it does and the impact on the community,
45:30 it's a huge blessing. - Oh, my goodness.
45:32 What a... Yeah. That's a wonderful story. Yeah.
45:35 Frank. Any closing ideas or thoughts that would
45:39 encourage our viewers to be part of ministries
45:41 like this in their community? - Well,
45:44 when you see the volunteers also ministering to the
45:50 foundations where they work or they're involved with and
45:56 draw support to the Good Neighbor House...
46:00 We, every January 1st, we pray for this ministry
46:07 because we will need a million dollars to care
46:12 during that year for all the ministry that we do.
46:17 It's not feasible. We thought, "This huge
46:20 support from a very engaged community."
46:24 So, we are thankful, we are prayerful, but
46:27 it is a miracle every year that that ministry
46:33 is so well-supported. - And a million dollars
46:37 for all that you do there... To see all
46:40 that you do... I don't know how you can even
46:42 do it for a million dollars. - The volunteers.
46:45 - Because it's...yeah. It's that support. Karl,
46:48 once again, speaking to the roll of the church,
46:52 being involved in this- I want you to just
46:55 reiterate how important it is for us to be involved.
46:58 - Yeah. We usually send off the people from-
47:02 and we don't call it "church" because we
47:04 are the church, so you're not leaving
47:06 the church. But when we leave our Saturday-
47:08 morning gatherings after our services, I will usually
47:12 just say, "Okay, go live and love like Jesus.
47:16 Go and be church." But I think that's a good
47:20 send-off to our viewers. Go be church wherever
47:23 God puts you. - That's great. I've heard it
47:26 said that when we leave the church service, that's
47:30 when the service begins. - Exactly. - Tom, mention
47:34 to me about the way our viewers can be
47:38 involved. This is not a franchise, Good
47:41 Neighbor House is not; so this is a locally-started and organic
47:45 thing... So, I believe you mentioned that
47:49 some of the viewers had given after watching the
47:51 initial airing of that piece we did for Thanksgiving.
47:56 How else can they get involved? - Well, as
47:58 you mentioned, it's going to be on the
48:00 screen there. They can go on our website; that's
48:03 probably the easiest way to get in contact,
48:05 and they can browse through and see where
48:07 they can, if they feel led to make a donation,
48:10 that's the way they can do it. But after
48:12 the Thanksgiving program, we had a great response.
48:14 We had people from the West Coast responding,
48:16 we had people from Bermuda calling, we
48:19 had someone from Pennsylvania sending
48:21 in a donation, and they were- I know that they
48:25 support their local church and the ministries
48:27 locally, too, but sometimes, there's something else that
48:30 you see and say, "I want to support that,
48:32 too, because it's making a difference where there's
48:33 a need." - Wonderful, wonderful. Gentlemen,
48:36 let's watch the roll here, go to the address,
48:39 and we can see how you can get involved.
48:45 - Good Neighbor House is a multi-service
48:47 operation, providing community service in
48:50 the Dayton, Ohio area. Their services include
48:53 a food pantry, a thrift store, and dental work
48:56 along with Bible classes, nutritional counseling,
49:00 fitness, and exercise. If you would like to
49:03 support their ministry or if you'd like more
49:06 information, please visit:


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Revised 2019-03-14